Lead Maintenance & Operations for Ohio’s statewide eligibility platform supporting Medicaid, SNAP, TANF, and Child Care programs for over 3 million residents. Responsible for system performance, operational continuity, vendor coordination, and modernization across portals, interfaces, batch processes, automation, and analytics.
View DetailsModernized Massachusetts’ DMV management system. Led requirements extraction from the RFP, established traceability, and set up use case and documentation standards in Rational Requirements Composer.
View DetailsManaged integration and interface protocols with state agencies and financial institutions. Coordinated testing and compliance validation to ensure readiness for statewide rollout.
View DetailsDelivered artifacts and documentation for the first integrated tax and benefits system in production. Led cross‑team coordination, quality reviews, and client acceptance cycles.
View DetailsImplemented HCL’s iGovern platform to replace Virginia’s legacy Tax & Benefits system. Led requirements gathering, validation, and integration alignment with functional teams.
View DetailsLed and contributed to major modernization efforts across Unemployment Insurance, Retirement Systems, and Transportation programs, including:
