Nitin Garg
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About Me

Professional Summary

I am a technology leader with more than 25 years of experience delivering large‑scale solutions for State and Local Government agencies. My work spans the full software development lifecycle, with deep domain expertise across Health and Human Services, Unemployment Insurance, Retirement Systems, and Transportation programs. Throughout my career, I’ve helped modernize complex legacy platforms, streamline operations, and deliver systems that directly support millions of citizens.

Today, I serve as the Maintenance & Operations Lead for Ohio’s Integrated Eligibility System, a statewide platform supporting Medicaid, SNAP, TANF, and Child Care programs for more than 3 million residents. I oversee system performance, operational continuity, and multi‑vendor coordination across mission‑critical components that thousands of users rely on every day.

Beyond stabilizing and optimizing large public‑sector systems, I bring a strategic perspective on emerging technologies — including the use of AI, automation, and analytics to enhance service delivery, strengthen decision‑making, and improve operational efficiency. My focus is on integrating modern capabilities in ways that elevate program performance while maintaining the reliability, compliance, and scalability that government systems demand.

My career has been built on leading diverse teams, driving modernization efforts, and ensuring that complex public‑sector programs operate with stability, clarity, and measurable impact.

Core Focus Areas

Leadership Approach

I lead with clarity, structure, and a focus on measurable outcomes. My approach emphasizes cross‑team alignment, transparent communication, and building systems that are resilient, scalable, and easy to operate. Whether guiding modernization efforts or managing day‑to‑day operations, I prioritize stability, user experience, and long‑term sustainability.